What to do if your Mac is stolen

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If your Mac is lost or stolen, there are a number of things you should do to help retrieve it — or protect the information stored on it.

A Mac is an expensive piece of equipment, but sometimes, accidents or theft happen. It’ll undoubtedly be a stressful situation, but there are some things you can do to help.

Here are some tips to keep in mind if your Mac is ever lost, as well as some good preventative best practices to take before that happens.

Preventive measures

You can’t always prevent your Mac from being lost or stolen, but you can take a few preventative measures to safeguard your data and make it easier to find it.

For one, make sure that Find My is enabled on your device by heading to System Preferences > iCloud and toggling Find My on.

Second, it’s imperative that your Mac has a Lock Screen password that isn’t easily guessable.

There’s likely a wealth of personal information and data on your Mac. Along with a password, it’s a good idea to encrypt your device using FileVault. That could make it infinitely more difficult for any bad actors to access your data.

FileVault lets you encrypt the contents of your Mac’s drive.

  • Open System Preferences on your Mac
  • Click on Security & Privacy
  • Select the FileVault tab
  • Click on Turn on FileVault…

It’s also a good idea to back up your Mac’s data to a Time Machine drive or using another backup method. That way, even if you can’t retrieve your Mac, you’ll be able to save your data.

Locate your device using Find My

If your device is lost or stolen, the very first thing you should do is try to locate it with the Find My app.

You can access the Find My app on an iPhone or iPad logged into your Apple ID account. Alternatively, you can also log into it on another person’s device.

If you don't have another Apple device handy, you can use Find My in iCloud.

If you don’t have another Apple device handy, you can use Find My in iCloud.

Along with the Find My app, there’s also a cloud-based version available via browser on the iCloud.com web app.

In the Find My app, you’ll be able to see if your Mac is nearby and simply misplaced. If it is, you can use Find My to play a sound on your Mac, making it easier to locate.

Put your Mac into Lost Mode

Once you’ve determined that your Mac is truly lost or stolen, the next step is to put it into Lost Mode.

Lost Mode prevents unauthorized access to your Mac by locking it. Additionally, it allows you to display a customizable message on the Lock Screen — a handy feature for placing contact information.

You can use the Find My app to enable Lost Mode and perform other tasks remotely.

You can use the Find My app to enable Lost Mode and perform other tasks remotely.

How to put your Mac into Lost Mode

  • Open the Find My app on one of your Apple devices or use iCloud.com
  • Tap or click on Devices
  • Find and Tap your missing Mac
  • Scroll down and tap Mark As Lost
  • Follow the instructions and enter a custom message
  • Finally, hit Activate

File a police report

If you can’t recover your Mac using Find My, you should file a report with the local law enforcement agency. The police can return your device if it’s ever found or returned to a police station.

Filing a police report is also required for some insurance claims, or when replacing a device using AppleCare.

If your device is showing up in an unfamiliar location in Find My, going to the police can also help you recover it. However, depending on their familiarity with tech and their training, it’s not always clear how police will respond to information from Find My.

The police may ask you for your device’s serial number, which you can find on the original box or the receipt.

File an insurance claim

Unfortunately, unlike AppleCare+ for iPhone, the offering for Mac does not cover instances of loss or theft. If you want to recover the cost of a lost or stolen Mac, you’ll need to go through other channels.

This will obviously differ depending on the type of insurance policy you have. Some homeowners insurance policies, for example, cover loss or theft of devices — even when outside your home.

There are also dedicated insurance plans that specifically cover loss and theft for computers. If you’re worried about the financial burden of replacing a Mac, they might be worth the premium.

In a worst case scenario, erase it

If you’ve lost all hope of getting your Mac back, it’s recommended that you wipe the computer to prevent your data from falling into the wrong hands.

All of your personal information will be deleted from your lost device if you go this route.

Erasing your device is a scorched earth solution, but could be useful if it's been stolen or lost.

Erasing your device is a scorched earth solution, but could be useful if it’s been stolen or lost.

How to remotely erase your Mac

  • Open the Find My app on one of your Apple devices or by visiting the browser version of iCloud
  • Tap Devices
  • Tap your missing Mac
  • Tap Erase This Mac

What if I didn’t set up Find My?

If you didn’t set up Find My on a Mac before it was lost or stolen, then you’ll need to assume the worst about the personal data that was stored on it.

There isn’t much you can do as far as documents, photos, and other types of files. However, you should probably change the passwords on the online accounts that you use.

Try to think of any account that you might have logged into on your Mac. Go ahead and change those passwords, set up two-factor authentication, and monitor your online accounts for suspicious activity.

If you don’t have Find My setup, it’s an especially good idea to file a report that includes the Mac’s serial number with the police. It might be a long shot, but there could be a chance that your Mac will turn up down the road.


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